What Information We Collect and Why
When you open an account with 55hi, we collect the details you provide directly — your name, email address, phone number and date of birth. When you add a payment method, we record the wallet type you use, whether that is bKash, Nagad or Rocket, and
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the transaction reference numbers generated by those networks. We do not store your full mobile banking PIN or wallet password at any point. We also collect technical data automatically: the device type you access from, your IP address, browser type and session timestamps. This helps us
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detect unusual login patterns and keep your account secure. If you contact our support team, we keep a record of that conversation to follow up accurately. We use this data to process your deposits and withdrawals, verify your identity as required under applicable compliance standards, and
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improve how the platform works on your device. We do not sell your personal data to third parties for marketing. Sharing only happens where required by law, where you have given explicit consent, or where a licensed payment processor needs it to complete a transaction. Use
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of this platform is subject to local law and is available only in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.